First impressions are policy decisions. Treat them that way.
Onboarding materials that replace the disorganized pile of forms with something deliberate.
Why this matters
The first two weeks of employment shape how people show up for the next two years. Most organizations know this, and most still onboard new hires with a disorganized pile of forms, a rushed lunch, and a vague instruction to ask questions if anything comes up.
Good onboarding materials replace that with something deliberate. They orient new employees to the work, the people, the expectations, and the culture. They give managers a structure to follow instead of improvising.
Who this is for
Organizations hiring more than a few people a year, or hiring into roles that are hard to train. Nonprofits with rotating staff, seasonal roles, or program-specific positions. Small businesses where onboarding has been done by memory and it's no longer working.
What's included
A complete onboarding package includes:
- A welcome document that introduces your organization in your voice
- A 30/60/90-day framework adaptable across roles
- Role-specific onboarding checklists for up to three positions
- A manager's guide for running onboarding (with check-in questions and week-by-week milestones)
- A new hire feedback instrument so you can keep improving the process
Add-ons include first-week schedule templates and a culture handbook companion piece.
Outcomes, deliverables, and turnaround
- New hires who feel oriented, not overwhelmed, by the end of week one
- Managers with a clear structure instead of a checklist they improvise
- Consistent onboarding across departments and roles
- A feedback loop that improves the process with every hire
- Welcome document written in your organization's voice
- 30/60/90-day framework with role-specific checklists (up to three roles)
- Manager's guide with milestones, check-ins, and conversation prompts
- New-hire feedback instrument and rollout instructions
Standard packages: 4–6 weeks. Two revision rounds included. Additional roles or a culture companion piece add 1–2 weeks each.
Investment
Starts at $2,400 for a foundational package. Role-specific checklists, additional positions, and culture companion pieces are quoted as add-ons.
Standard packages are delivered in 4–6 weeks.